(Salary: $13,240 to $18,540 plus 10% Year-end Incentive Payment)
Contract Receptionists are mainly deployed to –
(a) receive local and overseas visitors at the Housing Authority Reception Counter/Exhibition Centre;
(b) man the Housing Authority Reception Counter and ensure the publications/forms racks are tidy
and in good order;
(c) direct visitors to the appropriate office;
(d) conduct guided tours for the local, overseas and corporate visitors;
(e) handle public enquiries received in person or by telephone and arrange appointment for group
(f) provide administrative and general office support; and
(g) perform any other duties as required by the supervisors.
(Remark: A receptionist is required to wear uniform)
Applicants should –
(a) (i) have Level 2 or equivalent (Note 1) or above in five subjects in the Hong Kong Diploma of
Secondary Education Examination (HKDSEE) (Note 2), or equivalent; or
(ii) Level 2 (Note 3) or Grade E or above in five subjects in the Hong Kong Certificate of
Education Examination (HKCEE) (Note 2), or equivalent;
(b) have met the language proficiency requirements of Level 2 or above in Chinese Language and
English Language in HKDSEE/ HKCEE, or equivalent (Note 3);
(c) have good communication skills and be fluent in Cantonese, Putonghua and English;
(d) have good command of written Chinese and English (Note 4);
(e) have at least 18 months’ working experience in reception or customer service or tour guide;
(f) have knowledge of Chinese and English typing and MS Word and Excel Processing;
(g) be patient, persistent and able to work under pressure;
(h) be able to work both independently and as a team member; and
(i) be well mannered, pleasant and outgoing.
(1) For appointment purpose, “Attained” in Applied Learning subjects (subject to a maximum of two
Applied Learning subjects), and Grade E in Other Language subjects in the HKDSEE are
accepted as equivalent to Level 2 in the New Senior Secondary subjects in the HKDSEE.
(2) The subjects in (a) may include Chinese Language and English Language.
(3) For appointment purpose, “Grade E” in Chinese Language and English Language (Syllabus
B) in previous HKCEE is accepted administratively as comparable to “Level 2” in Chinese
Language and English Language in 2007 HKCEE and henceforth.
(4) Written skills of candidates will be assessed during the interview.
(5) All qualifications and working experience required should be obtained on or before the closing
date for application.
Terms of Appointment
The appointment will be on Housing Authority regular terms of employment, with continuous
employment being offered till an employee reaches the prevailing retirement age upon passing the
probationary period. A competitive pay package, which is commensurate with the employee’s
qualification and experience, will be offered. On top of the base salary, the employee may receive a
year-end incentive payment at 10% of the total base salary received upon satisfactory completion of
every full year of service. An employee who has completed no less than six months of service by the
end of the first calendar year of his/ her employment may also receive a year-end incentive payment
calculated on a pro-rata basis. The entry pay, terms of appointment and conditions of service to be
offered are subject to the provisions prevailing at the time the offer of appointment is made.
Closing Date of Application: 23 July 2021
How to Apply
Application form [HD917 (Rev. 2015)] is obtainable from–
(i) the reception counters at the atrium of Hong Kong Housing Authority Headquarters, 33 Fat
Kwong Street and the Hong Kong Housing Authority Customer Service Centre, 3 Wang Tau Hom
(ii) the Hong Kong Housing Authority website
(iii) by fax through our telephone hotline 2712 2712 (Please press in sequence 4, 5, 7 after choosing
Completed application form, together with copies of –
(a) resumé showing detailed job descriptions of all current and previous employment; and
(b) copies of certificates and transcripts (for holders of academic qualifications other than those
obtained from Hong Kong institutions/Hong Kong Examinations and Assessment Authority).
should reach the specified address on or before the closing date for application. Applications will be
processed according to the information provided on the application form and resumé, therefore
candidates must fill in the application form duly and clearly, including personal particulars, academic
and professional attainment they have attained by the closing date of application.
Please specify “Application for the post of Contract Receptionist” on the envelope. To avoid
unsuccessful delivery of mail items, please ensure that the correct address is clearly printed or written
on the envelope and sufficient postage has been paid before posting. Mail items bearing insufficient
postage will not be delivered to this Department and will be returned to the sender or disposed of by
the Hongkong Post, where appropriate. An applicant will bear any consequences arising from not
paying sufficient postage. Candidates may also submit the application form by hand to the
application drop-in box located at Ground Floor, Block 2, Housing Authority Headquarters, 33 Fat
Kwong Street, Kowloon, Hong Kong on or before the closing date of application.
Online application can also be made through the GovHK. Please download the application form in
fillable PDF format in the Hong Kong Housing Authority website
(https://www.housingauthority.gov.hk/tc/common/pdf/download/HD917-RE.pdf), and upload the
completed form to GovHK (https://eform.one.gov.hk/form/pdf/upload/). Candidates who apply
online should submit all copies of (a) and (b) above to the specified address on or before the closing
date for application. Please specify “Application for the post of Contract Receptionist” on the
envelope, and the reference code should be quoted on the envelope and the copies of supporting
Applications which are not made in the prescribed form, or incomplete, or not signed, or without the
required supporting documents, or late, or submitted by email or fax will not be considered.
Candidates who are selected for interview will normally receive an invitation by email in about eight
to ten weeks from the closing date for application. Those who are not invited for interview may
assume that their applications are unsuccessful.
Contact Address and Enquiry Telephone:
Appointments Sub-section, Hong Kong Housing Authority, 3/F, Block 2, Housing Authority
Headquarters, 33 Fat Kwong Street, Ho Man Tin, Kowloon
(Enquiries: Mr HO at 2761 6192)
Short Url: https://www.goodjob.one/?p=53611
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