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Responsibilities
- Responsible for day-to-day operations of the store and ensure the achievement of sales targets, KPIs and operation efficiency
- Lead, supervise and train the team to deliver high quality of customer service
- Build a strong relationship and loyalty with customers
- Prepare various analysis on the sales figures and sales forecast of the store for management review
- Manage and monitor the in-store visual merchandising, inventory, assets and cost control
- Implement branding and marketing promotions
- Work closely with different internal department and pursue timely and effective communication
- Assist in other ad-hoc projects as assigned
Requirements
- Diploma holder or above
- 5 years relevant experience in which 3 years at supervisor level in retail or hospitality industry; with experience in apparels or lifestyle store will be an advantage
- Strong leadership, problem solving and decision making skills
- Energetic and outgoing personality
- Excellent communication, presentation and customer service skills
- Self-motivated, independent and able to perform multitasks under pressure
- Good planning skill, organized with strong numerical sense and business acumen
- Good command of written and spoken English and Chinese, fluent in Mandarin is a plus
- Proficient in MS Office and Chinese Word Processing, especially in MS Excel
- Shift duty is required
