How do digitalization and automation revolutionize the supply chain landscape? If you are highly skilled in system implementation and project management, this opportunity will test your mettle.
In this role, you will manage the application support function including all the related activities of systems support, root cause analysis, maintenance, testing + cooperation with key stakeholders for application development. Your focus will be on ensuring operational delivery through facilitating our entire systems landscape; including internal + external facing applications. Through data analysis + other methodologies, you will ensure the optimal utilization of systems to achieve excellent data quality + efficiency.
To ensure system excellence through high adherence to designed processes + proper system utilization
through system reports or process audits in collaboration with the process excellence function.
To implement + support the usage of the entire system landscape through efficient + optimal system
configurations achieving operational excellence.
To ensure high levels of data quality via analysis, review + action planning together with stakeholders.
To monitor internal support queues ensuring timely responses to all requests.
To identify re-occurring issues, provide systematic solutions or identify training needs + coordinate with
To coordinate system testing with operations + document results as per regional standards.
To cooperate with stakeholders for applications development such as requirement gathering, software
solution design, testing + supporting.
To share knowledge to local Systems + Process teams on relevant topics.
To support and coordinate near shoring activities to the Shared Service Centers.
To find solutions + seek opportunities for the organization that will further our operational + strategic goals.
Your Skills and Experiences
Ideally you should have solid experience in project management or system implementation within the logistics/supply chain industry. Your customer first + meticulous approach along with your systems + technical expertise will be key to your success in this role.
Good Reasons to Join
We are interested in individuals who are process oriented and solution driven with excellent time management skill. In return, you will gain access to professional development opportunities and international exposure in a team-based environment. To find out why Kuehne + Nagel is the best place to develop your career, start a conversation with us and click apply today!